Workplace Anti-Harassment & Prevention

In this course, we will discuss why maintaining a Dealership’s “Workplace Anti-Harassment and Prevention Policy and Procedures” is crucial. And, why this may be one of the most important steps from a litigation standpoint because it potentially provides the Dealership with an affirmative defense. We will also explore why, from …

Dealership Sexual Harassment Awareness Education

Most, if not all, dealerships are pledged to preserving a working environment free from sexual harassment and therefore will not, under any circumstances, condone or tolerate conduct, including verbal, written and/or any other means, which constitute sexual harassment on the part of any of its employees. Your Dealership has paid …

Do Not Call Federal Law

The Federal Trade Commission’s (FTC) Telemarketing Sales Rule (TSR) puts Consumers in charge of the number of telemarketing calls they desire to receive. PLEASE NOTE: A major portion of this course has been extracted directly from the Federal Trade Commission’s (FTC) website, and other related sources, such as government reports …

Ancillary Products Working Knowledge

This Course was developed to provide Dealership Personnel a basic working knowledge of Dealership Ancillary Products. This Course material is an excellent overview for the entire Dealership Personnel. This includes: Office Staff, F&I Staff, Sales Staff, Service Department Staff, Parts Staff and Detail Department Staff. An ”Ancillary Product,” sometimes referred …

IRS/FinCEN Form 8300

This Course addresses how a Dealership fulfills the IRS and the Financial Crimes Enforcement Network (FinCEN), a division of the Department of the Treasury, requirements to report each transaction, or series of related transactions, where the Dealership receives MORE than $10,000 in cash or CEQs (Cash Equivalents), as mandated by …

New Hires and Mandatory Annual Updated Review and Renewal

Your Dealership has chosen to have you read and/or review these federal rules, laws and regulations as part of their ongoing efforts to ensure each and every Employee understands, and complies with, these federal mandates. This Course is designed specifically for all “New Hires” as part of the Dealership’s hiring …

Six Key Federal Laws to Protect Consumers

This course addresses the purpose of these important “Consumer Protection”  regulations, which are: To promote the informed use of Consumer credit by requiring disclosures about its terms and cost. They issue mandates on how payments and other information must be provided to the public, including signs, advertisements and other bulletins …

The Dodd-Frank Act

Congress established the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act) and its requirements went into effect on July 21, 2010. Among other important items, it streamlined the process for the Federal Trade Commission (FTC) to publish new “unfair and deceptive practices rules!”

The Gramm-Leach-Bliley Act (GLBA)

In this course we cover how Dealerships must provide their Consumers with a privacy notice that explains what information the Dealership gathers about the Consumer, where this information is shared, and how the Dealership safeguards that information.

The Office of Foreign Assets and Control (OFAC)

In this course, we will address how The Office of Foreign Assets Control (OFAC), in how administers and enforces economic sanctions programs which are primarily against countries and groups of individuals, such as terrorists and narcotics traffickers, and how this applies to dealerships.

The Safeguards Rule

Section 216 of the FACT Act requires that federal agencies, ranging from the Federal Trade Commission (FTC) to the Securities and Exchange Commission, to the Federal Reserve Board, to “adopt policies and procedures to safeguard customer information, the (“safeguard rule”).

Motivation To Take Notes!

Three reasons why this series of courses will aid you and your dealership in complying with federal mandates.