Regulatory Record Retention & Timeline Mandates

The FTC, IRS, Attorney Generals, and other regulatory agencies have little tolerance for errors and failure to file Regulatory forms and documents in the timelines provided by each Regulatory Mandate. Failure to follow these Mandated timelines can result in severe penalties and/or fines. It is equally important to closely adhere …

Risk Based Pricing Notices and Adverse Action Notices

This Course provides valuable information and insight into two key regulatory mandates that apply to Dealerships. These 2 mandates are often the source for initiating further regulatory investigations because Dealership staff all too often neglect providing Consumers with either notice, or they fail to provide adequate and complete information in …

Advertising and the FTC & State Attorney Generals

This Course provides an overview of Advertising Regulatory Mandates, along with common advertising pitfalls, and suggestions, We will also review some helpful tips and ideas on how to prevent hefty fines, penalties and civil litigation. The FTC (Federal Trade Commission) and the State Attorney Generals are monitoring Dealership’s advertising practices …

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Certified Compliance and Ethical Professional (CCEP)

The US Compliance Academy (USCA) created the Society of Certified Compliance and Ethical Professional, along with its accompanying “Certified Compliance and Ethical Professional” designation (CCEP), as a distinguished recognition for those Industry Professionals that meet the standards and agree to abide by the accompanying “Certified Compliance and Ethical Professional Code …

Code of Conduct & Ethics

This Education Course is designed to provide Employees with information regarding what is expected of them while employed with the Dealership, with regards to their conduct both, while working at the Dealership and at any time that the Employee is representing the Dealership and/or attending a function/event that involves the …

Workplace Anti-Harassment & Prevention

In this course, we will discuss why maintaining a Dealership’s “Workplace Anti-Harassment and Prevention Policy and Procedures” is crucial. And, why this may be one of the most important steps from a litigation standpoint because it potentially provides the Dealership with a viable & affirmative defense. We will also explore …

Do Not Call Law and National Do Not Call Registry

This Course will provide information regarding: The Federal “Do Not Call” Law. The Federal Communications Commission’s (FCC) and The Federal Trade Commission’s (FTC) “National Do Not Call Registry.” The FTC’s Telemarketing Sales Rule (TSR). This Course will also discuss the FTC’s and FCC’s instructions on how sales calls are permitted, …

Voluntary Protection Products – VPP

This Course was developed to provide Dealership Employees a basic working knowledge of Voluntary Protection Products (VPP) that are available, and generally sold, to Dealership Consumers. This Course material is an excellent overview for the entire Dealership Staff. This includes Office, Finance or Business, Sales, Service, Parts and Detail Departments …

IRS/FinCEN Form 8300

This Course addresses how a Dealership fulfills the IRS and the Financial Crimes Enforcement Network (FinCEN), a division of the Department of the Treasury, requirements to report each transaction, or series of related transactions, where the Dealership receives MORE than $10,000 in cash or CEQs (Cash Equivalents), as mandated by …

Key Federal Laws to Protect Consumers

This course addresses the contents and overviews of these important “Consumer Protection” regulations, which include: The informed usage & safeguards in connection with the utilization of Consumer credit by requiring full disclosure of the terms & conditions of finance charges in Consumer credit transactions, including offers to extend credit to …

Dodd-Frank Act, UDAAP & CMP (Compliance Management Program)

The U.S. Congress established the Dodd–Frank Wall Street Reform and Consumer Protection Act, commonly referred to as Dodd–Frank, to promote the financial stability of the United States by improving accountability and transparency in the financial system, and to protect Consumers from abusive financial services practices, and for other purposes. Dodd-Frank …

11 Elements of a Compliant FTC Safeguards Rule Program

In order to help Dealerships navigate the myriad of mandates contained within the “Original” and the “Revised” FTC Safeguards Rule, and to help Dealerships ensure compliance with all the primary “ELEMENTS” of the FTC Safeguards Rule. Our Compliance Team worked hard and diligently to formulate an easy-to-follow Program for the …

OFAC (Office of Foreign Assets and Control)

In this course, we will address how the Dealership can protect itself against expensive civil and criminal penalties and fines administered by The Office of Foreign Assets Control (OFAC), We will review how OFAC administers and enforces economic sanctions programs which are primarily against countries and groups of individuals, such …

GLBA and FTC Safeguards Rule

In this Course, we will review the Original and “Revised” versions of the “FTC Safeguards Rule,” as contained within the provisions of the Gramm Leach Bliley Act (GLBA) We will cover how Dealerships can comply with the provisions of the GLBA mandate regarding the “Privacy Notice.” We will review Section …

Cyber Security and Electronic Data Privacy

In this Course, we will review Cybersecurity and Electronic Data Privacy, including how Dealerships must comply with Cybersecurity and Electronic Data Privacy regulatory requirements. This includes the usage of electronic devices, such as laptops, cell phones and other electronic devices. We will also review Cloud Storage and online management concerns, …

Credit/Debit Card Handling and E-Signature Act

In this course, we will review key federal laws used to protect credit/debit card holders. We will also review and address the regulatory parameters and legal acceptance of E-signatures.

Red Flags Rule

In this course, we will discuss the “Red Flags Rule,” which was implemented by Section 114 & 315 of the FACT Act (Fair and Accurate Credit Transactions Act) to aid in protecting unsuspecting Consumers against wrongful and/or illegal usage of their credit information. We will cover the “Four Basic Elements” …