Silver Certification Course Membership

$2,495.00 for 1 year

Our Silver Certification Course Membership validates the federal regulatory mandate for dealership employee continued education and includes:

  • Dealership access to our online Compliance Education & Certification Courses
    • This membership is for one dealership rooftop location
    • Multiple rooftop location discount pricing available (contact us for more details)
  • Provides Certification Course access & certification for EVERY employee of the dealership
  • Downloadable Certificates of Compliance for each course the employee(s) completes

Courses in this Group



Our annual Silver Memberships are designed for a dealership at a single rooftop location to purchase the courseware for their employees to have free access to all course material. These courses have been designed to ensure the audience is fully aware of major federal rules, laws, mandates and regulations, which govern the everyday practices of operating a successful dealership, while maintaining compliance with federal guidelines.

Our Compliance Certification Quizzes, with their accompanying Certificate of completion ensure a “Validation & Verification” for the Dealership to protect itself from:

  • Compliance regulatory audits and/or civil litigation involving allegations of consumer privacy violations
  • Regulatory investigations and/or random audits of federal regulatory rules, laws, regulations and mandates
  • Ensures all dealership employees are educated, aware of and understand the various federal regulatory mandates

This annual membership includes the following courses:

Free with Membership

11 Elements of a Compliant FTC Safeguards Rule Program

In this course we cover how Dealerships must provide their Consumers with a privacy notice that explains what information the Dealership gathers about the Consumer, where this information is shared, and how the Dealership must safeguard that information.

Free with Membership

Advertising and the FTC & State Attorney Generals

This Course provides an overview of advertising regulatory mandates, along with common advertising pitfalls, and suggestions, tips & ideas on how to prevent hefty fines, penalties and civil litigation.

Free with Membership

Code of Conduct & Ethics

This Education Course is designed to provide Employees with information regarding what is expected of them while employed with the Dealership, with regards to their conduct both, while working at the Dealership & at anytime that the Employee is representing the Dealership and/or attending a function/event that involves the Dealership in any manner and/or situation.

Free with Membership

Credit/Debit Card Handling and E-Signature Act

In this course, we will cover key federal rules, laws, mandates and regulations designed to protect credit/debit card holders, these include the Fair Credit Billing Act (FCBA) and the E-Sign Act. We will also address the legal acceptance of E-Signatures.

Free with Membership

Cyber Security and Electronic Data Privacy

In this course, we will discuss the federal mandates covering the appropriate disposal of Non-Public Information (NPI). We explain exactly what is considered Electronic Data Privacy, and how Dealerships must follow certain mandates regarding the usage of mobile devices and online management and cloud storage, especially where a Consumer’s NPI is concerned.

Free with Membership

Do Not Call Law and National Do Not Call Registry

In this course, we will discuss how the Federal Trade Commission’s (FTC) Telemarketing Sales Rule (TSR) puts Consumers in charge of the telemarketing calls they desire to receive and when Dealership Staff are allowed to call. This includes how the Dealership must respond and comply with the FTC’s “Do Not Call” Law.

Free with Membership

Dodd-Frank Act, UDAAP & CMP (Compliance Management Program)

This Course provides valuable information & insight into The Dodd-Frank Act as well as some other key regulatory mandates that apply to dealerships. This includes: The Unfair, Deceptive, or Abusive Acts and Practices (UDAAP) as it applies to Dealerships, The Risk Based Pricing Rule (RBP Rule), and key components of the dealership’s "Safety Net," regarding the importance of maintaining important information within their Compliance Management System (CMS).

Free with Membership

GLBA and FTC Safeguards Rule

In this course, we will address how a dealership must follow strict guidelines to protect Consumer’s private information. We will cover how Section 216 of the FACT Act requires that federal agencies, ranging from the Federal Trade Commission (FTC) to the Securities and Exchange Commission, to the Federal Reserve Board, to “adopt policies and procedures to safeguard Consumer information, the ("Safeguards Rule”).

Free with Membership

IRS/FinCEN Form 8300

In this course, we address how a Dealership fulfills the IRS and the Financial Crimes Enforcement Network (FinCEN), requirements to report each transaction, or series of related transactions, where the Dealership receives MORE than $10,000 in cash or CEQs (Cash Equivalents), as mandated by the IRS/FinCEN Form 8300.

Free with Membership

Key Federal Laws to Protect Consumers

This course discusses the purpose and guidelines of six of the most important “Consumer Protection” regulations with regards to the everyday operations within a Dealership. These six regulations are: The Truth in Lending Act, The Fair Credit Billing Act, The Fair Credit Reporting Act (FCRA & FACTA), The Fair Debt Collection Practices Act, Regulation Z and Regulation M.

Free with Membership

OFAC (Office of Foreign Assets and Control)

In this course, we will address how The Office of Foreign Assets Control (OFAC) administers and enforces economic sanctions programs which are primarily against countries and groups of individuals, such as terrorists and narcotics traffickers, and how this applies to dealerships, and what steps federal guidelines provide for the dealership to follow to ensure compliance with OFAC mandates.

Free with Membership

Red Flags Rule

In this course, we will discuss the “Red Flags Rule” implemented by the federal government to aid in protecting unsuspecting Consumers against wrongful and/or illegal usage of their credit information. We will cover the “Four Basic Elements” incorporated within the statute of the Red Flags Rule, as well as the listed 26 examples outlined by the Red Flags Rule.

Free with Membership

Regulatory Record Retention & Timeline Mandates

This Course provides valuable information regarding key regulatory record retention & timeline mandates that Dealerships must adhere to.

Free with Membership

Risk Based Pricing Notices and Adverse Action Notices

This Course provides valuable information & insight into two key regulatory mandates that apply to dealerships. These 2 mandates are often the source for initiating further regulatory investigations because dealership staff all too often neglect providing consumers with either notice, or they fail to provide adequate and complete information in their consumer notices.

Free with Membership

Voluntary Protection Products – VPP

In this course, we provide Dealership Personnel a basic working knowledge of Dealership Ancillary Products. This is an excellent overview for the entire Dealership Personnel. We discuss how these Ancillary Products offer genuine added protection benefits for the Consumer, additional profits for the Dealership and how if an Ancillary Product is misrepresented or sold under false pretenses, the results can have far reaching consequences.

Free with Membership

Workplace Anti-Harassment & Prevention

In this course, we will discuss why maintaining a Dealership’s “Workplace Anti-Harassment and Prevention Policy and Procedures” is crucial. And, why this may be one of the most important steps from a litigation standpoint because it potentially provides the Dealership with an affirmative defense. We will also explore why, from an Employee relations standpoint, it’s also critical that Employees know their complaints are going to be taken seriously, and how they can file a complaint.